Last updated: September 5, 2026
Who We Are
Our website address is: https://best-homeopath-dhaka.srt.bd.
Email Newsletter Subscriptions
When you subscribe to our email newsletter, we collect your email address solely to deliver regular updates, announcements, and health information. We use Jetpack Subscriptions (powered by Automattic Inc.) to deliver and manage our email newsletter service.
By subscribing, you acknowledge that the information you provide will be processed through Automattic in accordance with the Automattic Privacy Policy. You can unsubscribe at any time by clicking the “Unsubscribe” link located at the bottom of any newsletter email you receive from us.
Contact and Feedback Forms
When you submit an inquiry, request, or feedback through any contact or feedback form on our website, we collect the personal information you provide (such as your name, email address, phone number, and message content). This data is used strictly to respond to your inquiry, evaluate feedback, and improve our services. We do not use information submitted through these forms for marketing purposes unless you explicitly opt in.
Live Chat (Tawk.to)
We use Tawk.to as our live chat platform. If you interact with the live chat widget, Tawk.to may collect personal information you choose to share during the session (such as your name, email, and chat conversation transcript), as well as automated metadata including your IP address, geographical location, browser type, and operating system.
Chat transcripts and session data are retained by Tawk.to to allow us to review and respond to user inquiries. For more details, please review the Tawk.to Privacy Policy.
Media Uploads
If you upload images to the website via feedback or submission tools, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images hosted on the site.
Cookies
We use cookies and similar tracking technologies to enhance user experience, support essential functionality, and collect usage analytics.
Third-party services integrated into our site (such as live chat widgets, interactive maps, newsletter signup tools, and analytics platforms) may store cookies on your browser to maintain user sessions, save chat states, or gather performance telemetry.
You can choose to disable cookies through your individual browser options. However, disabling essential cookies may impact your experience and the functionality of certain interactive features on our site.
Analytics & Site Tracking
We use third-party analytics services to understand how visitors interact with our website, optimize user experience, and monitor site performance:
- Jetpack Stats: Powered by Automattic Inc., Jetpack collects standard web log information, such as IP addresses, browser types, referral sources, date/time stamps, and page interactions. This data is used strictly for monitoring traffic patterns, statistical analysis, and site security features. You can review Automattic’s Privacy Policy at https://automattic.com/privacy/.
- Microsoft Clarity: We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our services. Website usage data is captured using first- and third-party cookies and other tracking technologies. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
Embedded Content From Other Websites
Articles and pages on this site may include embedded content (e.g., videos, images, interactive maps, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
- Google Maps: We embed Google Maps to display our location and assist with routing directions. When you visit a page with an embedded Google Map, Google may collect your IP address, location preferences, and cookie data. Your interaction with embedded maps is governed by the Google Privacy Policy.
These third-party websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction if you have an account and are logged in to that website.
Who We Share Your Data With
Operational data, contact and feedback submissions, newsletter emails, live chat communications, mapped locations, and analytics telemetry are processed by our trusted third-party software service providers (Automattic/Jetpack, Microsoft Clarity, Tawk.to, and Google) solely to ensure site features, delivery systems, and communication channels function properly.
We do not sell, rent, or trade your personal information to third parties.
How Long We Retain Your Data
Contact form submissions, feedback entries, and live chat transcripts are retained for customer service and operational records for a reasonable period necessary to fulfill your requests, unless legal obligations mandate longer retention.
If you subscribe to our newsletter, your email address will be retained in our subscriber list until you choose to unsubscribe.
What Rights You Have Over Your Data
If you have submitted personal data through our contact/feedback forms, live chat, or newsletter subscription, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where Your Data Is Sent
Analytics telemetry, newsletter subscriptions, feedback/contact form entries, live chat inputs, and map interactions are securely processed through automated server tools and third-party partner infrastructures (Automattic, Microsoft Clarity, Tawk.to, and Google).